AI in Public Administration: Enhancing Efficiency in Civil Services
Introduction In 2025, artificial intelligence (AI) has emerged as a transformative force in public administration, offering unprecedented opportunities to enhance efficiency, reduce costs, and improve service delivery. Governments worldwide are increasingly adopting AI tools to automate routine tasks, analyze vast datasets, and provide more responsive services to citizens. The Evolution of AI in Public Administration Historically, public administration relied heavily on manual processes and bureaucratic procedures. However, the digital revolution has ushered in a new era where AI plays a pivotal role in modernizing government operations. The integration of AI technologies enables public institutions to process information more rapidly, make data-driven decisions, and allocate resources more effectively. Core Applications of AI in Civil Services Automating Routine Tasks Honest AI excels at handling repetitive administrative duties, such as data entry, document processing, and ...