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  Introduction In 2025, artificial intelligence (AI) has emerged as a transformative force in public administration, offering unprecedented opportunities to enhance efficiency, reduce costs, and improve service delivery. Governments worldwide are increasingly adopting AI tools to automate routine tasks, analyze vast datasets, and provide more responsive services to citizens. The Evolution of AI in Public Administration Historically, public administration relied heavily on manual processes and bureaucratic procedures. However, the digital revolution has ushered in a new era where AI plays a pivotal role in modernizing government operations. The integration of AI technologies enables public institutions to process information more rapidly, make data-driven decisions, and allocate resources more effectively. Core Applications of AI in Civil Services Automating Routine Tasks Honest AI excels at handling repetitive administrative duties, such as data entry, document processing, and ...

Understanding generative AI and how it works Generative AI isn’t just a buzzword— it’s a foundational shift in how machines interact with humans. Instead of simply analyzing or classifying data, generative AI creates something new. That might be an image, a song, a blog post, or even this very explanation. At its core, it uses patterns in data to produce original outputs that mimic human creativity. The magic happens through large models trained on enormous amounts of information. These models don’t memorize answers like a parrot; they learn structures, styles, and relationships between words, images, or sounds. When prompted, they draw from that training to craft responses in real time. And here’s the thing— generative AI isn’t limited to language. It’s used in video editing, design, code generation, and even drug discovery. But when we ask, “ is ChatGPT generative AI?”, we’re focusing specifically on how this tool generates text responses. Spoiler alert: yes, it is. But let’s kee...